Google and Gel.

Bruce Nussbaum

If you're in New York City this week, you might try and snag a ticket to the GEL (Good Experience Live) conference and awards ceremony on Wednesday night put on by Mark Hurst. It's all about cX--consumer experience, which is about as hot a topic these days as Tony Soprano" newfound fidelity.

To continue reading this article you must be a Bloomberg Professional Service Subscriber.