Advice on Handling Comments?Heather Green
Steve and I could use some advice on what to do about comments. Or more specifically, comments on a particular post. Last September, Steve wrote about a feature on Friendster that lets members see how many people have been trolling their site.
It clearly freaked out people, who have left around 125 comments so far. They find the post, probably through a search engine, and leave comments like this:
"how do i us this to find out who is viewing my page??"
And that's mostly all they say. Still, very occasionally, someone jumps in and tries to either calm everyone down or give some advice. So, what do you advise? Shut the comments down or keep them open in hopes that someone savvier than us will be able to provide help?