Symantec's New Target: Consumers

CEO John Thompson opens the curtain on a strategy for shoring up the embattled security outfit. Trouble is, what he is selling, rivals give away

As head of the largest information security company in the world, Symantec Chief Executive John Thompson is used to hearing doomsday scenarios. But usually those dour outlooks focus on threats by computer worms or malicious hackers -- not the state of his own company.

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