Sony BMG's Costly Silence

The label was alerted to the secret, virus-vulnerable software on its CDs long before the scandal broke. Trouble is, it didn't act immediately to alert consumers

For Sony BMG Music Entertainment, it has become a public-relations nightmare -- and it shows no signs of abating. On Oct. 31, computer-systems expert Mark Russinovich posted a message on his blog revealing that Sony BMG had placed anti-piracy software on music CDs that was difficult to detect and that made customers' PCs vulnerable to hacker attacks (see BW Online, 11/17/05, "Sony's Copyright Overreach").

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