An Eagle Eye on Retail Scams

Receipt-fraud expert Mark Hilinski details a few of the latest tricks in the grifters' ever-changing game

Fraud schemes affect the bottom line at every retailer that accepts returns (see BW Online, 8/5/05, "Many Unhappy Returns for Retailers"). Mark Hilinski, co-founder of The Return Exchange, a software company that provides fraud- and abuse-detection products to retailers, has been tracking these schemes and trends since 1999. He came to the business with sales and marketing experience in technology and services from Risk Data Corp. and HNC Software.

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