The View from Visa's New Boss

Ex-Schwab exec John Coghlan is also a former merchant, and he says that experience will color his tenure at the payment-card giant

When former Visa USA CEO Carl Pascarella announced plans to retire last year, he left some big shoes to fill -- and some thorny legal problems to solve. In 2002, Visa and MasterCard paid $2 billion to settle a lawsuit filed by Wal-Mart (WMT ) and other merchants over debit-card fees. Last month, another group of merchants sued the card companies over credit-card fees.

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