Sounding Off on Passionate Speech

Readers share their opinions on effective communication, backing up computer data, and Columbia Sportswear's chief, Gert Boyle

Here's the latest installment of the SmallBiz Mailbag, a collection of some of the most recent and thought-provoking letters from our (Feedback section). We want to hear from you about which stories made you think and what issues affect your small business.

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