Shoddy Building in the Housing Boom?

Millions of new homes have gone up over recent years -- and so have complaints and class actions charging defective workmanship

Annette Perry was giving her daughter Susan a bath when she heard what sounded like "a truck" slamming into the second story of her new $133,000 home in suburban Phoenix. She ran outside with her towel-clad two-year-old to inspect the roof. Nothing was visibly wrong. It wasn't until she was back inside that she noticed her dining-room ceiling was newly cracked from front to back. She says the builder, KB Home (KBH ), had installed the wrong type of supports for the roof in one spot and failed to align them in another area, causing her walls to bow.

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