Automating the Hospital Pharmacy

McKesson CEO John Hammergren says his robotic systems let doctors, nurses, and pharmacists concentrate on the tough jobs

When the American Hospital Assn. announced its 2002 "Most Wired" list in July 2002, 73 out of the 100 institutions named were customers of McKesson (MCK ). The health-care powerhouse, which brings in $50 billion a year selling a soups-to-nuts assortment of medical supplies, pharmaceuticals, and services, is betting big on technology. The San Francisco-based company says its advanced systems -- such as a "robotic pharmacy" -- will help hospitals reduce costs and all-too-frequent errors in diagnosis and treatment.

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