In his June 6 "Guide to Action" memo to Microsoft employees, Ballmer outlined steps for making Microsoft amazing. Here is the gist of some of them:
-- Upcoming business-unit reviews will focus on computer security, product road maps, and helping customers do new things.
-- Major innovations will be planned for the next generations of Windows including Longhorn.
-- The executive team will look at all decision-making processes to make sure they're excellent.
-- He'll meet with every vice-president of the company over the next five months to get their input.
-- During August performance reviews, every employee will discuss the company's values with his or her supervisor.
-- Ballmer himself will honcho product-quality and customer-loyalty programs.
Data: Microsoft Corp.