Table: Return to Sender

A host of new companies will handle your online returns for a negotiated price. A sampling:

Newgistics Inc

Provides full service on returns, including return shipping and liquidation. Also offers selected services, such as return labels.


Part owned by eBay, Returnbuy's expertise is merchandise liquidation via online auction. Fees are a portion of the auction take.

UPS e-logistics

The package and shipping company offers a host of services for e-commerce companies including transportation and tracking of returned merchandise.

The Return Exchange

Specializes in merchandise liquidation.

A partnership between Innotrac Corp. and Mail Boxes Etc. Provides returns management as well as customer-service programs, such as call centers and live chat.

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