America in Microcosm

Software outfit Cognet is located far from the devastated WTC. But, like all of America, it has felt the impact, as CEO Dov Goldman explains

For many companies and the people who work for them, there was no such thing as business as usual in the days after the Sept. 11 terrorist attacks in New York and Washington. Owners of businesses of all sizes are trying to figure out how best to respond to the emotional impact and, at the same time, continue to serve clients who depend on them. In this edited interview, Dov J. Goldman, the founder and CEO of Cognet Corp., a 3-year-old software company in Valhalla, N.Y., discusses with BusinessWeek Online reporter Theresa Forsman the response to the attack at his company, which has operations in Israel and whose clients include tenants of the former World Trade Center.

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