The Best Ways to Break the Worst News to Employees

A notification-training expert's tips for managers who have the dreaded task of telling workers it's over

It's one of the few tasks no manager wants to get comfortable with: laying people off. In fact, you may remember an old Cheers episode in which burly bar patron Norm bemoans his bad luck on being promoted to be his company's chief hatchet man after firing an employee in a particularly empathetic way.

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