Net Tech Support That Takes over Your PC

Will Expertcity's screen sharing software, $30 million in funding, and diversified business plan give it an edge in a competitive field?

Sitting at a beachside café sipping cappuccino in sunny Santa Barbara, Calif., Andreas Von Blottnitz looks like just another surfer dude, with his wavy blond hair and chiseled cheekbones. But talk with him for a few minutes, and his straight posture, careful movements, and intense gaze soon belie the carefree image.

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