When Software Wreaks Havoc

Any time you install a program, you run the risk that it will zap some other one

A while ago, I downloaded the latest version of RealNetworks'(RNWK) RealPlayer to my PC. Along with the player, it installed a little utility called NetZip Download Demon that was supposed to make it easier to fetch files from the Internet. To my surprise, NetZip wreaked havoc on my computer, rendering my Netscape e-mail program and browser unusable and requiring several calls to Netscape tech support to get back into operation.

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