Commentary: Carmakers: Churning Them Out Along With Defects

When brand new two-wheel drive Ford trucks started showing up at an Ohio dealership with a button to activate a non-existent four-wheel drive system and missing such parts as their CD changers, the sales manager began to take notice. The manager, who asked not to be identified, says he now routinely checks each new arrival just to make sure it lives up to the features its sticker advertises.

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