Give Them The Drudge Work

The Web makes it easier than ever to offload the tasks you hate. But who can you trust?

The outsourcers have got Dermot McCormack's number. And they all want to sell him Web-based services for Flooz, a 70-employee dot-com in New York that sells gift currency for online purchases. "I get three calls a day from service providers of e-mail, data centers, Internet hosting, T-1 lines, financial-management programs, firewalls--you name it," says McCormack, the company's chief technology officer. "There are so many popping up, it's mind-boggling." Not that he's boggled. In fact, Flooz outsources its data facility, call center, customer-service relations, and e-mail--all to online vendors.

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