Give Them The Drudge Work
The outsourcers have got Dermot McCormack's number. And they all want to sell him Web-based services for Flooz, a 70-employee dot-com in New York that sells gift currency for online purchases. "I get three calls a day from service providers of e-mail, data centers, Internet hosting, T-1 lines, financial-management programs, firewalls--you name it," says McCormack, the company's chief technology officer. "There are so many popping up, it's mind-boggling." Not that he's boggled. In fact, Flooz outsources its data facility, call center, customer-service relations, and e-mail--all to online vendors.
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