Smart Answers

Q: Any suggestions for an easy-to-use, yet comprehensive program for developing a business plan? -- L.D., Los Angeles

A: Writing a business plan doesn't have to be difficult. Free business-plan outlines are offered at office.com, bulletproofbizplans.com, or the Small Business Administration (www.sba.gov). Books such as How to Really Create a Successful Business Plan by David E. Gumpert (Inc. Publishing, $19.95), feature case studies and other tips. More titles are listed at www.e-businessplan.com/books.html.

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