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The Price of Freedom

For a home business or sole proprietor, tolerating a few obnoxious ads and nosy surveys is a fair swap for unlimited free Net access. At least that's the contention of five free Internet service providers recently sampled by frontier: NetZero, AltaVista Free Access, Excite@Home FreeWorld, Juno, and WorldSpy. The reality is something else. Although all of them promise ease of use, the sites are generally difficult to set up and keep running. In addition, customer service is surly or, at times, nonexistent.

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