The Privacy Lobby Is Starting To Sting

When privacy advocate Jason Catlett heard that online music distributor RealNetworks Inc. was surreptitiously collecting information on customers' listening habits, he whipped into action. The founder of Junkbusters Corp., a privacy consulting firm, fired off an open letter to the Seattle company over the Internet, demanding to know what it does with the data. The next day, Catlett alerted fellow activists at the Electronic Privacy Information Center (EPIC) and Privacy International. Within 24 hours, RealNetworks halted the data-gathering.

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