Who'll Get Stomped In Europe's Postal Wars?
When Klaus Zumwinkel took over as chief executive of Deutsche Post, the German state post office, many of his employees were ex-Communist bureaucrats just as used to opening customers' mail as they were to delivering it. But nine years later, the post office is acting more like a hot-shot growth company than a haven for apparatchiks, and Zumwinkel has gone on an acquisition binge, creating Europe's biggest parcel service. "We completely reinvented the Post," Zumwinkel says.
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