How One Company Is Exterminating The Millennium Bug

On the scene with a medical insurer's SWAT team

If you think fixing the Year 2000 bug is routine, talk to Mary Libens, chief "Y2K" troubleshooter at Medical Mutual of Ohio. The $2 billion medical insurance company in Cleveland made all the right moves. It got an early start grappling with its millennium problem. It brought in Ernst & Young consultants--some of the most experienced in the business--at bargain rates. Libens' coworkers cooperated, grasping the enormity of the problem. And senior management made Y2K a top priority.

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