Forced Into Arbitration? Not Any More

More employees are saying it's unfair--and many judges agree

When Marybeth Cremin joined Merrill Lynch & Co.'s broker training program in 1982, she paid little attention to the contract she signed requiring her to take any dispute with the financial services giant to an arbitrator. This "mandatory arbitration" policy, similar to those at hundreds of other companies, barred her from ever suing Merrill Lynch in court.

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