Airlines Raise Their Class Consciousness

They're coddling lucrative business fliers-and crowding coach

Travelers flying coach on TWA these days may find their knees knocking right up against the new reality of the airline business. Reversing a strategy of offering the industry's roomiest economy section, the carrier is squeezing two inches--or roughly 15%--of legroom from each row in the back so it can nearly double the number of first-class seats. The goal: to make more such seats available to business travelers looking to upgrade.

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