Behind Oxford's Billing Nightmare

How a misconceived system cost the health-care giant millions

A cloudless June sky greeted Stephen F. Wiggins as his limousine rolled into Brooklyn's gritty Brownsville section. Wiggins, the 41-year-old chairman of Oxford Health Plans Inc., had journeyed from his suburban Connecticut headquarters to greet local pols and new employees at the opening of Oxford's new neighborhood health clinic.

To continue reading this article you must be a Bloomberg Professional Service Subscriber.