Picking The Right Net Provider

They can vary widely in reliability, cost, and services

The 15 employees of Media Pulse Inc., a St. Louis company that tracks TV broadcasts for companies in the news, got used to the cheery voice announcing, "You've got mail!" on America Online. But when AOL went to flat-rate pricing, the lines were so jammed they could never get through. So President John Stephens switched his Internet-dependent business to Southwestern Bell Internet Services. Now, his employees send clients E-mail and video clips almost instantaneously on a faster ISDN (integrated services digital network) line.

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