Albertson's: This Union Suit Could Really Scratch

Class actions against Albertson's test a new tactic

In 1992, after 15 years as a checkout clerk, Patricia A. Jones jumped when her employer, Albertson's Inc., offered her a "promotion" to customer-service supervisor. True, the job paid the same, and she still had to check groceries at her Diamond Heights store, near Los Angeles. But Jones would have a chance to gain valuable experience in tasks such as employee training.

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