Merck's Mr. Nice Guy With A Mission
When Raymond V. Gilmartin, the amiable new Merck & Co. chief, sat down with each of the company's top 40 or so executives for get-acquainted sessions two summers ago, the agenda seemed obvious. An outsider to both Merck and the pharmaceutical business, Gilmartin, previously head of medical-gear maker Becton Dickinson & Co., humbly admitted he had lots to learn. "What do you think are the major issues we need to resolve?" Gilmartin diligently asked each manager, and "If you had my job, what would you focus your time on?"
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