How Marriott Builds A Workforce

What do you call a company that is antiunion, pays low wages, and treats its employees paternalistically? Progressive? Well...Yes. Marriott International Inc., the huge hotel chain, has struck a bargain with its low-skilled, low-wage workers that trades day care, English classes, and other social services for loyalty, enthusiasm, and a low turnover rate. Employee stock options are also part of the package.

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