Love Those Computer Glitches

Lawrence L. Garlick's goals were modest when he started Remedy Corp. in a cottage behind his Palo Alto (Calif.) home in 1990. Years spent grappling with computer networks at Xerox Corp. and Sun Microsystems Inc. convinced Garlick, then 41, that network managers needed better tools to fix the inevitable glitches. Garlick says he wanted to work on "a series of small products that might help."

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