One Electronic Sos Clinched The Deal

`It didn't take long for French computer-services giant CAP Gemini Sogeti to find out the value of the intranet it installed last September. Project manager Ed Baugh's customer, Exxon Chemical Co., wanted a software-development tool that would help it blend off-the-shelf software packages with the oil giant's custom business applications. Exxon had combed the market for five months in vain. And Baugh knew building the tool from scratch would take at least 18 months, too long for Exxon's needs.

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