Who Says You Can't Find Good Help?

Business-service firms boom as companies around the globe retool

On some recent continent-hopping business trips, George T. Shaheen, managing partner for Andersen Consulting, became thoroughly convinced that change knows no boundaries. The rage in China was all about restructuring and developing new markets. A Brazilian TV company was worried about how to compete in foreign countries. "It doesn't matter where you're doing business," says Shaheen, "everyone is going through a massive retooling." While that may be wrenching to many, for Andersen and other providers of business services, upheaval is a boon.

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