Table: What To Ask About Insurer Repair Networks
DISCOUNTS Does the insurer offer a premium break or a lower deductible on collision coverage if you agree to use only the recommended shops? AVAILABILITY How many participating shops can you choose from near your home or job? And how many states besides your own have repair shops in the network, if you have an accident while traveling? DEPENDABILITY Do the shops provide a written warranty for any work done, and how long will the insurer stand behind it? STANDARDS What are the criteria for shop participation? Is the shop required to meet certain standards of equipment, training, and facilities? QUALITY How often does the insurer reinspect the shops to ensure quality repairs? REPUTATION Is the shop you intend to use the subject of any complaints filed with your state insurance department or local Better Business Bureau? EXTRAS Do network shops offer a free rental car, or do you need extra rental coverage?
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