Networking: A Giant Step For The Small

Agents at Kim Dawson Agency Inc. in Dallas used to tack elaborate flow charts, each 2 1/2 feet long, to the office wall to keep track of which of 115 models were hired for particular fashion photo shoots. The decidedly manual system forced agents to wander around the room when booking models, often stumbling over telephone cords, checking a dozen different charts to make sure a model wasn't committed. Now and then, though, agents double-booked, forcing embarrassing cancellations later.

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