Kiss That Old Patient Logbook Goodbye

Cover Story: Information Technology Annual Report

For the staff at River Hills West Healthcare Center in Pewaukee, Wis., the most dreaded chore used to be the paperwork. Each of the center's 245 residents was receiving multiple doses of up to 15 different medications a day. Every time a doctor wrote a new order, it had to be transcribed by a secretary to a phone order, a pharmacy sheet, and several other patient forms. These all had to be checked by nurses and then entered into a three-ring binder. Each month, nurses and secretaries spent about 64 worker-hours transferring records to new logbooks.

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