The Citi Never Levies An Atm Fee

WHERE WOULD YOU RATHER bank? At First Chicago, which recently said it would slap fees on some customers who used human tellers? Or at Citibank, which on May 23 announced a kinder, gentler approach? Starting June 1, Citi customers, big and small, will have to pay precisely nothing to use automated tellers, personal-computer banking, and other electronic services. The irony: Citibank tried steering customers away from tellers in the early 1980s but retreated amid a crush of negative publicity.

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