Siemens Shapes Up

For Wolfgang Knupfer and his 11 subordinates, it was a nerve-racking ordeal. Seated at a conference table, the 52-year-old Siemens manager listened for two hours while staffers critiqued his performance. Shaking off their fear of offending their boss, they urged him to make decisions faster and improve his rapport with employees. Says Knupfer, who runs X-ray tube production and development: "I realized they thought I was a bit authoritarian."

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