User Hostile Hardware
It's time for manufacturers to learn that consumers are running out of patience with hardware that's difficult to get up and running. ScanFX by PlusTek (800 685-8088) would be a nifty addition to many systems if it were easier to install. The $600 unit is a color scanner that features a fax machine-style front panel. This allows you to use your computer's fax modem with the same ease as a stand-alone fax.
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