Rethinking `Rethinking Work'

"Rethinking Work" (Special Report, Oct. 17), prompted me to think of the consequences for the American worker: a demand for more (expensive) education, no promise for full-time work, no increase in on-the-job skills training, no health benefits, lack of proper compensation, glass ceilings for women and minorities, and only the reality of a continuous decline in standards of living for all but a few. Ten years of this latest work revolution have borne out the dismal truth: Information technology may make us more efficient and erudite--but not financially prosperous. Heralded as the "Second Coming" of sorts, the information revolution has not delivered what it promised: a better life for all American workers.

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