How Frequent Fliers Can Stay In The Game

When airlines tighten frequent-flier rules, the howls are as loud as those against income-tax hikes or Social Security cuts. "Changing the programs is their right, but to make these changes retroactive for miles we've already earned under the old rules is unfair," argues Hank Segal, a sales vice-president at a unit of Maidenform in New York who logs about 75,000 air miles a year.

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