Farewell To The Pyramid Chart
When it comes to new ideas for managing companies, it's not always easy to sort out the one-day wonders and fads from the true innovations. But more and more, the notion of a "horizontal corporation," where workers concentrate on satisfying customers rather than bosses, is looking like the real thing. Top U.S. companies such as General Electric, American Telephone & Telegraph, and DuPont are flattening out their hierarchies and getting improvements in speed and productivity that cannot be matched by old styles of management.
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