Can Jack Smith Fix Gm?

Sitting on the credenza in Jack Smith's office at General Motors Corp. is a large stone with a copper plate attached--a gift from his wife, Lydia. Etched into the copper are the words of Lao-tze, the 6th century B.C. Chinese philosopher. "A leader is best when people barely know he exists," the inscription says. "Not so good when people obey and acclaim him. Worse when they despise him. But of a good leader who talks little, when his work is done and his aim fulfilled, they will say, 'We did it ourselves.'"

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