A Von Vay Ticket For Accents

Suggy Chrai, director of pharmaceutical technology for North America at Bristol-Myers Squibb in New Brunswick, N.J., is sitting before a video camera, repeating words such as "management," "industry," and "chairperson" until he gets them right. It isn't easy. Chrai emigrated from India almost 25 years ago and still feels frustrated when he is misunderstood because of his accent. With the help of speech consultant Laura Darius, president of Corporate Communication Skills International in New York, he is modifying his pronunciation and putting the polish on his presentations at work.

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