Bidding Farewell To A Guru At $395 A Pop

On this rainy Monday morning, the quality movement is very much alive and well in Mahwah, N.J. Eighty-eight-year-old quality guru Joseph M. Juran has arrived for the latest stop in his "Last Word" speaking tour, and the hotel conference room is packed. Fans are eagerly pulling out their credit cards to buy the $25 framed autographed picture, the $50 lucite bow-tie paperweight memento and the $20 canvas tote bag. Others queue up for autographs.

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