Champing At The Bit In VietnamPete Engardio
Something is in undersupply at IBM's new Hanoi office: Big Blue's own gear. J. William Howell, the company's representative, has just one IBM computer: a ThinkPad PC he shares with his wife and deputy representative, Linden. Bringing in more requires jumping through U.S. bureaucratic hoops. Since Washington's embargo of Vietnam prevents the Howells from selling computers, the two spend most of their time visiting local officials, hoping that they will become customers some day. Quips Linden Howell: "We feel like we're sitting at the back of the runway with our engines on and the passengers yelling at us to take off."
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