Is Chris Steffen Too Tough For His Own Good?

When Citicorp Chairman John S. Reed went looking for a tough-minded outsider to help him fix the troubled banking giant, Christopher J. Steffen seemed a natural. Never mind that in April, Steffen had abruptly left his job as chief financial officer of Eastman Kodak Co. after only 11 weeks. His blowup with Kodak Chairman Kay R. Whitmore was easily explained: Kodak's inbred, cautious culture couldn't tolerate a hard-charging turnaround specialist who was willing to wield the hatchet.

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