Where Microsoft Gets Its Power

Enough is enough. In your article "Is Microsoft too powerful?" (Special Report, Mar. 1), Philipe Kahn of Borland International states: "Microsoft is the IBM of the '90s." Kahn is way off base. IBM used tactics such as proprietary hardware, incompatible software, loss of support contracts, etc., to force its customers to use IBM. Microsoft uses none of these tactics. The bottom line is they make a first-quality product that the customer wants and needs. The beauty of the PC revolution is that it has been totally consumer-driven, not company-driven.

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