Sitting Tight,But Not Resting Easy

Knoll Chief Executive Maurice Sardi leads a company famous for museum-quality furniture designs. But one of Sardi's proudest creations in his two years at Knoll Group is a moose--or rather a three-inch lucite block festooned with an image of a smiling moose. The totem, Sardi says, gives the 4,300 employees at the global furniture group "diplomatic immunity." They plunk the creature, representing their gripes, on a conference table as a signal to their superiors that they have a problem that needs working out.

To continue reading this article you must be a Bloomberg Professional Service Subscriber.