At&T Smacks A Double

In March, 1990, when American Telephone & Telegraph Co. launched its AT&T Universal Card, applicants for the low-interest credit card overwhelmed the phone lines. Into the breach stepped Universal Card Services President Paul G. Kahn and his 14-year-old son, who helped staff the phones on the graveyard shift so that trained operators could grab some rest and be fresh for the busier daytime hours.

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