Lev Landa's Worker Miracles

Lamenting the quality of public education has become routine in business circles, but few executives can feel smug. Although Corporate America spends $30 billion a year to train employees, no more than 25% fully measure up to expectations, and 20% to 40% fall short. At least that's the calculation of Lev N. Landa, a former Russian educator who fled to the U.S. in 1976. With better training, he says, "80% of employees could become experts" at work--helping to boost quality and cut costs.

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